Getting Started with GhostSync

1

Create your account

GhostSync uses your existing Shopify account for login. No new passwords to remember.

1. Go to app.ghostsync.io.
2. Click Continue with Shopify.
3. Enter your Shopify store domain (e.g., my-store.myshopify.com).
4. Approve the app permissions. We only request write_inventory, read_inventory, read_locations, and read_products. We do not access your customers or orders.

2

Add your first supplier

Once logged in, you'll see the dashboard. Click Add Supplier to start the setup wizard.

GhostSync will generate a unique email address for this supplier (e.g., mystore.supplierA@ghostsync.io).

3

Set up email forwarding

To automate the process, you need to auto-forward your supplier's emails to GhostSync.

• Gmail: Go to Settings > Forwarding and POP/IMAP. Add the GhostSync address as a forwarding address. Create a filter for email from your supplier and choose "Forward into...".
• Outlook: Go to Settings > Mail > Rules. Add a rule: If sender is [Supplier], forward to [GhostSync Address].

4

Approve the template

After you send the first email, our AI will analyze the attachment and map the columns (SKU, Quantity, Price) automatically.

Review the mapping in the dashboard. If it looks correct, click Approve & Activate.

5

Verify with a test email

Send one more email to the GhostSync address. Wait a few moments, then check the Sync History tab in the dashboard.