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GhostSync

Release Notes

Recent product updates

GhostSync release notes are kept in-repo so public product claims can point to shipped work instead of placeholders.

Last updated: April 3, 2026

March 23, 2026

Customer-facing ROI dashboard

Merchants can now see monthly and cumulative ROI metrics, including hours saved, stockout protections, and estimated revenue protected.

  • Dashboard ROI cards now show monthly and cumulative outcomes.
  • Preferences support average order value and manual time assumptions.
  • Digests can include ROI reporting.

March 23, 2026

Self-serve data portability export

Merchants can export their GhostSync data in JSON or CSV from Settings with 24-hour rate limiting and sensitive-field redaction.

  • Added async export polling and download flow.
  • Settings now include a Data & Privacy export action.
  • Exports redact sensitive fields before delivery.

March 20, 2026

Public status page linked across product surfaces

GhostSync now links the live status page from the marketing site and dashboard so merchants have a public source of truth during incidents.

  • Footer links now point to status.ghostsync.app.
  • Legal-link regression coverage includes status navigation.

March 18, 2026

Guided support escalation from sync logs

Merchants can request help directly from actionable sync logs, and support handling now carries the full sync context through admin workflows.

  • Support requests link to sync-log context automatically.
  • Admin handling records first-response and resolution timing.
  • Linked incidents now feed support metrics.

March 18, 2026

Free tier and pricing restructure

GhostSync now ships true free-tier defaults, sandbox onboarding for non-subscribers, and clearer plan gating for live syncs.

  • Free plan defaults now apply across signup and entitlement enforcement.
  • Sandbox onboarding remains available before a paid plan is chosen.
  • Billing and pricing surfaces reflect the updated plan structure.